<p>CPaaS | Enterprise software, Global</p>
As the leading provider of critical event management technology, Everbridge is trusted by governments and private corporations to manage critical events and improve communications during potentially life-threatening situations. In order to successfully protect their customers, they need to rely on the best possible network for their mission-critical communications.
Global coverage: They needed to ensure the efficient delivery of mission-critical communications everywhere, even in challenging or remote environments.
Flawless Quality of Service (QoS): In emergency communications, reliable connectivity can be a matter of life or death. Everbridge needed to guarantee low latency, and high quality SMS and voice connectivity.
A straightforward communications solution: To remove the challenge of managing multiple relationships with operators around the world, they required a simple yet global solution.
Our agile development process allowed us to stay flexible and create a solution that was fully customized to our customer's needs, including:
Global communications: Guaranteed reach worldwide, even in remote areas, and fully compliant with local regulations.
Low latency and high speed, everywhere: Consistently great QoS, guaranteed by the highest security and lowest latency of BICS’ routes.
One-stop-shop experience: A single partner for all their emergency communications, managed from a user-friendly global platform.
In the event of a disaster, communications need to be quick and reliable – delays of even seconds can change lives. Working with BICS, one of the world's strongest communications networks, helps us support organizational resilience in even more communities, businesses, and countries.
Our partnership with BICS allows us not only to service customer in new regions worldwide, it also means a stronger and more intelligent network that brings the benefits of more secure, safer and reliable communications for our customers.
Business growth: Through their partnership with BICS, Everbridge can now service customers in new regions worldwide, with a more secure and reliable communications system.
Higher delivery rates: Everbridge saw an increase in SMS delivery rates, thanks to BICS’ fully owned IPX network guaranteeing both reach, and QoS.
Operational efficiency: Everbridge drastically reduced the number of vendors they had to manage, and upgraded to a stronger and more intelligent network. This optimized their operational costs, OpEx, and their product/ vendor management resources.