Context
Our client is a social enterprise that provides technology solutions to help organizations address and prevent human rights abuses, labor issues, and environmental problems in supply chains worldwide. Their platform offers tools for workers and communities to report and address concerns, while also enabling companies to monitor and improve their supply chain practices. They provide a comprehensive platform that includes features like mobile reporting, data analysis, stakeholder engagement, and real-time monitoring.
With a global footprint and focus on emerging markets – particularly in hard-to-reach locations where there is typically little oversight over employees – they needed to enable reliable and integrated multi-channel digital communications, collaboration, and customer engagement.