In today's world, SaaS has become ubiquitous. From office suites and Customer Relationship Management (CRM), Human Resources Management (HRM), and accounting software to video conferencing and cloud storage, there are endless facets of personal and work life that are now managed through cloud applications. While these have potential to empower businesses, there is an important prerequisite: they rely on robust, secure networks and guaranteed throughputs. Without the bandwidth and quality of service (QoS) offered by business-grade internet connections, the accessibility and convenience of using cloud applications is compromised.
Furthermore, strong Internet speeds play a pivotal role in an enterprise's multi-faceted security strategy. They support cloud-based intrusion detection and prevention, monitor endpoints for potentially malicious activity, and facilitate data backup, ensuring accessibility in the face of ransomware attacks or other security incidents.
Enterprises often recognize the key role internet plays in keeping their operations smooth, but they’re less certain when it comes to opportunities for improvement. However, given that internet access is the gateway to SaaS applications and cloud services and network performance directly influences SaaS performance, they should be actively looking for options to manage its quality.
This whitepaper explores how enterprises typically connect to the internet and SaaS platforms through their Internet Service Providers (ISPs) and what concrete actions they or their service providers can take to rectify network performance issues.